// AGENCY PROFILE — CiptaCraft Solutions
Agency Profile: CiptaCraft Solutions, Malaysia
A verifiable profile of our company: SSM registration, founder, studio base, services, published pricing, engineering standards and delivery process.
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CiptaCraft Solutions is a Malaysian web design and custom software studio registered under SSM number 202503224495 (003764243-V). We build websites, e-commerce stores, client portals and internal business systems for small and medium businesses across Malaysia. This page is the full profile of the firm: who we are, what we build, how we price, how we deliver, and how you can verify us before signing anything.
Short version: Malaysian-registered studio based in Petaling Jaya, Selangor, founded by a software engineering graduate, priced from RM580, with 100% code ownership handed to you on delivery.
Company Registration and Credentials
Procurement teams, corporate clients and cautious SME owners can verify the following details directly with the Companies Commission of Malaysia (SSM) before engaging us.
- Registered business name: CiptaCraft Solutions (Cipta Craft Solutions)
- SSM registration number: 202503224495 (003764243-V)
- Co-founder and lead engineer: Zafran Bin Muhamad Sakowi
- Studio base: Petaling Jaya, Selangor, Malaysia
- Service-area business: face-to-face meetings in Petaling Jaya and nearby areas, and across the Klang Valley on weekends, by appointment
- Service area: nationwide, including KL, Selangor, Penang, Melaka, Ipoh and East Malaysia
- Contact: hello@ciptacraft.my, or WhatsApp +60 16-871 9862
What We Build
We focus on four delivery types. Each one is written in modern code (Next.js, TypeScript, FastAPI) rather than assembled from a purchased template, so the page speed, search structure and business logic are ours to optimise end to end.
- Business and corporate websites: 5 to 20 page company sites with service pages, case studies and enquiry funnels
- E-commerce stores: product catalogues, checkout, payment gateway integration and stock management
- Custom business software: clinic systems, booking engines, quotation tools, member portals and internal dashboards
- Automation and integration: WhatsApp click-to-chat flows, Google Sheets and CRM syncing, invoice and receipt generation
Published Pricing
We publish our starting prices openly so you can budget before the first call. Every figure below is a starting point for the standard scope listed; complex integrations are quoted after a free scope call.
| Package | Starting Price | Who It Suits |
|---|---|---|
| Express WhatsApp Page | RM580 | One high-converting landing page for a new campaign or new business |
| Business SME Website | RM1,880 | Established SMEs needing a full multi-page corporate site |
| E-commerce Store | From RM5,000 | Retailers selling physical or digital products online |
| Custom Software System | From RM5,000 | Businesses replacing manual processes with a real system |
Payment is split 50% deposit before work begins and 50% on final delivery. There is no monthly software licence, no hidden hosting markup and no surprise invoice later. Domain and third-party gateway fees are paid directly to their providers.
Our Engineering Standard
No project leaves the studio until it passes four fixed quality gates. These are not marketing claims. They are checklist items that must be signed off before handover.
| Quality Gate | Verification Standard | Why It Matters |
|---|---|---|
| 01. Speed and Core Web Vitals | Compressed WebP or AVIF images, no blocking scripts, target under 1.5s Largest Contentful Paint on mobile 4G | Paid clicks and mobile visitors do not bounce before your page loads |
| 02. Local SEO and structured data | Validated LocalBusiness, Service, OfferCatalog and FAQPage schema matching your real name, address, phone and SSM details | Google Maps and AI search engines index and cite your business correctly |
| 03. Mobile conversion and tracking | Every WhatsApp button, enquiry form and checkout tested on iOS Safari and Android Chrome with GA4 events verified | No enquiry is lost to a broken button or untracked form |
| 04. Full ownership handover | Domain registered in your company name, admin access transferred, recorded training video delivered | Your team edits prices, photos and text in minutes without paying developer fees |
How a Project Runs
- Step 1. Free scope call (30 minutes): we map your business, your customers and the one action you want them to take
- Step 2. Written proposal: fixed scope, fixed price, delivery dates and what is explicitly excluded
- Step 3. Design and build: you see a working staging link within the first week, not a static mockup
- Step 4. Quality gates and your review: revisions until the four gates pass and you approve the copy
- Step 5. Handover: domain in your name, code repository access, admin login and a recorded walkthrough
- Step 6. 30-day support window: bug fixes included, plus optional maintenance after that
Who We Work With
Most of our clients are Malaysian SMEs with 2 to 50 staff: clinics, contractors, tuition centres, professional firms, logistics operators, restaurants and small retailers. They usually share three traits. They already have customers. They are losing enquiries to a weak or outdated website. And they want a partner who will explain things in plain language and hand over the keys at the end.
We are a small studio by design. That means you speak directly to the engineer building your system, decisions happen in hours instead of weeks, and your project never disappears into a queue behind a bigger client.
Frequently Asked Questions
How long does a website take?
A launch page is usually ready in 7 to 14 days. A full SME website takes 3 to 5 weeks. Custom software depends on scope, but you will get a firm date in the written proposal.
Do I own the website?
Yes. The domain is registered in your company name and the full source code is transferred to you on delivery. You can host it wherever you like and hire any developer later.
Can you work with clients outside Johor Bahru?
Yes. Most projects are delivered remotely through video calls, a shared staging link and WhatsApp. Face-to-face meetings in Petaling Jaya and the Klang Valley can be arranged by appointment, including weekends.
Can you fix or take over an existing website?
Sometimes. If the current site is on a modern stack we can improve and extend it. If it is a heavily modified template, rebuilding is usually cheaper than repairing it, and we will tell you honestly which is true before you pay.
Start a Conversation
Whether you need a RM580 launch page for next week's ad campaign or a full business system to replace spreadsheets, the first step is the same: a free 30-minute call. You will leave with a clear recommendation and a price, even if the answer is that you do not need us yet.